GENERAL CONDITIONS FOR RESERVING SEATS
(effective from January 1, 2021)
1. The contracts for the purchase of service packages provided for by the various programs proposed are intended to be signed with Amon Viaggi Srl as the Organizer. The Organizer's responsibility cannot in any case exceed the purchase values of the service packages.
2. The booking can be requested by the Travelers at the authorized travel agencies or directly at the Amon Viaggi offices, paying each one the amount due to cover expenses, up to a maximum of Euro 2.00. Reservation is mandatory. The acceptance of the reservation is subject to the availability of seats and is intended to be completed with the confirmation and payment of the aforementioned sum. (Agency right).
3. The amount relating to the trip (travel fee) will instead be collected directly by the Organizer through a person in charge on board the means of transport. Customers who show up directly at the bus stops will not pay the booking fee (stand by formula) as well as those who book directly online. 30% reduction on the travel rate for children from 2 to 12 years of age. Children from 0-4 years are free if they do not occupy a seat.
4. The entrances and the internal visit to Museums / Villas / Abbeys etc., in some excursions, are a service offered by the Organizer and therefore any changes in the entrance costs to the Villas do not qualify for requests for supplements by the Organizer. or refund by the participant. Failure to visit one or more Villas due to technical, fortuitous or force majeure causes does not give the right to any reimbursement.
5. The Organizing Company reserves the right to modify or cancel the trip due to force majeure. He can also cancel the contract without compensation, when the minimum number of travelers (20 people) foreseen in the programs is not reached. The organizing company may also cancel the contract at any time before departure pursuant to art. 10 coma 3 of law 1084 of 27.12.1977 rectifying the International Convention relating to the Travel Contract (CCV), with no obligation other than to return the sums paid by the customer, including booking fees. In case of cancellation of the contract in progress, the organization will take all necessary measures in the interest of the travelers. In this case the parties are required to compensate each other fairly.
6. Travel cancellations received at least 24 hours before departure will not be subject to penalties. After this deadline, the renouncer, in addition to the loss of the booking fee paid to the agency where he made the booking, will be required to pay the sums expressed as a percentage in relation to the cost of the excursion booked.
A) Excursions with departure in the morning: no penalty with notice by 12.00 on the day before departure; full travel fee after this deadline or in case of no-show at the time and place established for the convocation.
B) Excursions with afternoon departure: no penalty with notice by 19.00 on the day before departure; full travel fee after this deadline or in case of no-show at the time and place established for the convocation
7. The traveler who intends to renounce part of the trip or who does not show up in time according to the instructions of the accompanying staff in the planned stages will not be entitled to any refund or compensation.
8. Tickets purchased for the Verona Arena are non-refundable, as are entrance tickets to shows and exhibitions. Duplicates are not issued or lost tickets will be refunded. (*) Agency / network / administrative rights may be applied to some tickets in relation to the purchase method, by way of recovery of telematic, booking or banking expenses. The transport ticket only (bus transfers connected to the shows) are never refundable. The transfer to the Verona Arena is (where provided) confirmed with a minimum number of 8 participants.
9.The booking of the individual services assumes the acceptance and full signing of the aforementioned conditions, committing the customer to pay the relative amounts.
10. For any dispute, the Court of Padua will be competent. In the event of conflicting interpretations on language versions, only the Italian version of these Regulations must be considered legally valid.
ORGANIZZAZIONE TECNICA:
Amon Viaggi - Abano Terme.
Polizza RC Unipol Sai Assicurazioni polizza 1/72935/319/40033977
Polizza Fondo di Garanzia A.I.A.V. N° 21/1- 4285
Licenza: Provincia di Padova n. 14507 del 31/01/2020.REA: PD -456403